FAQ
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How does your process work?
We combine the power of AI with the expertise of real marketing professionals. After you sign up, we’ll guide you through a simple questionnaire to understand your brand’s voice and goals. From there, our AI optimizes content creation while our team fine-tunes everything to match your unique style. You’ll have full control with opportunities to review and approve every step.
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Will the content feel personalized to my brand?
Absolutely. While AI helps us efficiently create and manage content, the human touch ensures it’s fully aligned with your brand’s tone and personality. We ask detailed questions to capture your voice, and you have the final say on all content before it goes live.
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Can I provide my own photos and videos?
Yes! We encourage you to submit any visuals you want included in your content calendar. You can even choose the specific dates for each piece of content. If you don’t have photos or videos, no worries—we’ve partnered with top-tier stock photography providers and use Adobe and Canva to create custom graphics that fit your brand.
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What if I need more time to review my content calendar?
We understand that life can get busy. If you need more time, you can easily request an extension through our client portal. Just let us know, and we’ll hold off on publishing until you’re ready to approve everything.
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How do I cancel services if I no longer need them?
If you need to cancel, simply provide written notice through our client portal or via email. We’ll stop creating content as soon as we receive your cancellation request. Please note that ghosting doesn’t count as a cancellation—communication is key to ensuring we meet your needs.
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What makes your service different from other social media management companies?
Our approach is a unique blend of AI-driven efficiency and human-centered strategy. This means you get the best of both worlds—content that’s smart, scalable, and tailored specifically to your brand. We focus on understanding your business deeply, so every piece of content resonates with your audience and drives real growth.